ACTIV'PARTNERS

Activité / Relation Client

Activ’partners : “nous aidons nos clients à prendre une longueur d’avance”

Comments

Steven Akkumper
posted 2 minutes ago
Before starting the company Ross worked as a designer and studio manager for a design house who boasted a number of big name clients. Ross has brought his vast experience from this role to the work he does now.
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Susan Doe
posted 2 minutes ago
If you’re a home owner looking to move on, we will come and carry out a free, no-obligation valuation on your property at a time of day that’s suitable for you. If you then make the decision to use us to market your property.
  Reply
Johnathan Doe
posted 2 minutes ago
Whether you need to create a brand from scratch, including marketing materials and a beautiful and functional website or whether you are looking for a design.
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We will put together a detailed and specific style guide that covers all areas of your brand to ensure that anything produced in the future is on brand. If you’re a home owner looking to move on, we will come and carry out a free, no-obligation valuation on your property at a time of day that’s suitable for you. If you then make the decision to use us to market your property. Ross has over 10 years experience in the industry. He is our Creative Director, digital designer, web designer and front-end developer. He is also pretty good with a sketchbook. Before starting the company Ross worked as a designer and studio manager for a design house who boasted a number of big name clients. Ross has brought his vast experience from this role to the work he does now.

 

ACTIV'PARTNERS

Parce que la gestion de la relation client est fortement impactée à l’heure du numérique, cet organisme de formation certifié, offre sur toute la France un accompagnement indispensable aux managers des services clients comme à leurs équipes.
Entretien avec Séverine Lacan, Présidente.

 

Vous intervenez principalement avec des programmes sur mesure...
Séverine Lacan : Pour les centres de relation clients, nous déployons des programmes ciblés pour instaurer la qualité de gestion attendue par les consommateurs, et ce, à toutes les étapes.
Nous formons les managers à accompagner leurs équipes pour promouvoir en interne une vraie culture de la relation client.
Pour l’entreprise, à l’heure du digital, c’est un enjeu stratégique !

Votre méthodologie développe la motivation à la qualité de la relation...
Séverine Lacan : Notre méthode PERFE vise à rendre les collaborateurs, fiers de faire leur métier de service.

 

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